Forms & Info

Forms & Info

Platinum VISA Credit Card Agreement

Change of Address

If you have moved and changed your address, please let us know. Simply download this form and either drop it off at one of our offices or mail it to us at the address listed on the form.

Report Suspected Fraud

To report suspected fraud on your VISA Credit Card, please complete and submit the "Credit Card Fraud form" below using the instructions included in the form file. You can also start a dispute case through Questions? Contact us.

Credit Card Fraud Form

Dispute a Transaction

To dispute a transaction, please complete and submit the "Credit Card Dispute form" below using the instructions included in the form file. You can also start a dispute case through Questions? Contact us.

Credit Card Dispute form


It's like online banking for your Heritage Valley VISA Credit Card!

Get 24/7 access to your account information such as your available credit, recent transactions, statement copies (present and past), payment information, credit limit and recent transactions since your last statement.

Features include:
  • Account summary information
  • Online statement
  • Data downloadable to financial software
  • Online credit card payments
  • Transaction and spending reports
  • E-mail notification of conditions or events on your accounts

EZCardInfo is convenience at your fingertips. Check it out today!

*For eZCardInfo Assistance, please call (866)604-0380*

Verified By VISA®

Verified by VISA is a no-cost service that adds another level of safety to your card. You simply choose a personal password for your card. Then when you shop at participating online stores, you enter your VISA credit card number, followed by your Verified by Visa password. It's that easy!

Verified by VISA enhances your card safety because it is connected to your card, not your computer. If your card number is ever compromised, for whatever reason, Verified by Visa helps prevent unauthorized use online before it can even happen.

Learn More