Online Banking

Online Banking




We know life is busy. We're here to help you keep up. With online banking it's easy to manage your money when and wherever you want!
  • 24/7 Access - Manage your money when it's convenient for you
  • Check account balances
  • View transaction history including cleared check images
  • Transfer funds between your accounts
  • FREE Bill Payer - Pay bills or send anyone money
  • Make a loan payment or apply for a skip-a-payment
ALERT: Minimum Supported Browser Versions
 
Effective October 17, 2017, to improve the security of Online Banking we will be upgrading the minimum supported web browser versions . We will support the following minimum versions:
  • Google Chrome version 42
  • Mozilla Firefox version 31
  • Safari version 7
  • Internet Explorer Version 11
  • Microsoft Edge
To prepare for the changes please follow our 2 step process.
 
 
2. If you are using an unsupported browser, click here to download a supported browser.
 
 
While these changes may be an inconvenience to you. We take safeguarding our members' personal and financial information our number one priority. Simple things like keeping your software updated is an important step in protecting your personal and financial information. If you have additional questions you you can email us at info@heritagevalleyfcu.org or by phone, 717-840-4981. 
   

Online Banking Support FAQs

I do not see the HV@home login area on our web page?

This can be caused by viewing our website in compatibility view. To remove our web site from compatibility view, with Internet Explorer open, select Tools, then select Compatibility View Settings. Locate our web site under the list of sites to view in compatibility mode. Select our web site and then select remove. Close the compatibility view manager and navigate to www.heritagevalleyfcu.org. If you need further assistance please contact a Member Service Representative at 877-214-1914.

What is the User ID found under My Profile?

For enhanced security, you can create a User ID that you can use to log into your account so you no longer have to use your account number. If you have more than one account with Heritage Valley you must create a unique User ID associated with each of your accounts. 

Why can I not create my own security questions?

One of the improvements in security was to eliminate the ability to create your own security questions. The primary reason we took this action was to combat key logging software. Key logging software can be used to record every keystroke you make on your keyboard. By eliminating the ability to type the answers to your security questions, key logging software will no longer work to capture this information.   

What if I cannot remember my security questions?

Please contact a Member Service Representative at 877-214-1914 and we can reset your questions.

What internet browsers are supported?

We support Internet Explorer, Google Chrome, Firefox and Safari. For your protection we recommend you ensure you are using the most recent version of the browser you are using.